Hotel New Century

The hotel was wonderful from the very first moment. We arrived by car and found organized parking right in front of the hotel. The staff warmly welcomed us, took photos of us with the cherry blossoms and Mount Fuji, and then handled our luggage. Check-in was very clear and detailed, and our room had a stunning view of the lake and Fuji — absolutely beautiful! The location was excellent, and the traditional Japanese breakfast was both delicious and a memorable experience. We truly enjoyed our stay and even felt a bit sad that we didn’t have an extra day there. Highly recommended!

Mount Fuji was right in the smack of your room. So magnificient. The walking trail was right in front of the hotel. Lovely morning walk along Lake Kawaguchi. Very conveniently located with pickup service from the train station. The gentleman who picked us up from the train station on Fri, 30 Jan drove me to the Beef Cutlet shop to search for my loss bus tickets. Such was the staff hospitality. Thank you very very much. The onsen was very well- design with excellent bathing facilities. Food was excellent, especially dinner. The spread of breakfast and dinner was huge and exquisite.

Loved the view of Mt Fuji overseeing the lake from our room Also loved the Japanese-style room, and the dinner and breakfast we availed of were great. The onsens were also a pleasant experience to try, and the staff were very attentive and can speak English well. We also appreciated the shuttle back to the station.

To be honest I had a low expectation towards the facilities from the photos on Booking. However, everything looked way nicer and newer than they are from the photos, especially the room, the view as well as the sauna facilities. Room was the best part, you can literally see Fujisan from your own window without any blocking item. Either morning or night, any time. It feels so zen when you sit there doing nothing. The room itself is traditional and facilities in the room is modern, which is great! Hot water was provided in the room so you can make your own tea and coffee. It also has everything you need for the sauna. Sauna room: it was one of the best part during my stay! I was expecting the room to be a tiny and crowded one but it turned out large and empty. Only me and mom in the room and there were two large sauna pool in the 7F one. Also it was such a clean facility though I didn't see any staff working on it nearby. (to keep it private and quiet) I also ordered breakfast and dinner with my stay. Both were execellent and unique. I never tried traditional Japenese meal before. It was so colorful and various in types of food and I always don't know which one to pick next. I will give 10/10. The dining room was clean but a little bit old. That doesn't affect our experience at all. Front desk and shuttle driver were nice and helpful. Was also easy to communicate with. Thank you!

Wow,. We wanted to have the best view of Fuji to wake up to and got it! The staff make you feel you are at a 5 star hotel. with oustanding service from all staff members. Went to the tourist information centre at the train station, they called the shuttle bus for pick up.. We got off and 2 staff members welcomed us. Check in staff were lovely. Our room view was amazing! We sat on the chairs and had drinks and were in awe of the sight. The beds were comfortable and the room was nice enough. Great bathroom. We chose the dinner and breakfast package. The dinner was great! There wasn't anything I didn't like and the Lady assisted us as we weren't sure how to cook things etc but she did it for us. She was so patient and fun. Breakfast, a different lady and she was very kind and answered our questions about the food through translate. We loved both the Ladies. It was a great experience to have a Japanese breakfast. Reception lady helped us with a coffee request and we got some beautiful post cards upon leaving. Oh.. and we walked along the lake in the morning and it was beautiful. A staff member came across the road and offered to take our photo in front of Mt Fuji. It was so nice of her as it's a great memory. This place was a great choice. The lake is so peaceful and so relaxing. We thank the all the staff for a memorable stay.